As a small business owner, you likely utilize NetSuite to facilitate daily operations. However, the software only works properly if managed properly. Luckily, there are professionals who can analyze your configuration to inform you of where you may be making mistakes and what is working well. Here are 5 reasons to hire a NetSuite consultant.
What Is NetSuite?
NetSuite is a Cloud-based business management platform that allows small business owners to monitor and update business processes.
Some of the offerings include:
- Accounting
- Customer Resource Management (CRM)
- E-commerce
- Enterprise Resource Planning (ERP)
- Inventory
NetSuite makes it especially easy for you to work with a wide variety of partners, as it can translate data into multiple different languages and currencies.
Simply create an account for each user and determine their permissions to keep all data shared yet still secure. You can decide what each user has access to, so you can maintain control over who has access to what information. The software will record all activity by each user, so you’ll have the ability to verify suspicious employee behavior and transactions.
5 Reasons to Hire a NetSuite Consultant
1. Training
Your consultant will explain the platform to you and answer all your questions after purchasing it. It’s best to understand your new software in the beginning so that you can make the most out of it and properly teach it to your employees.
First, your consultant will explain the interface to you so that you feel comfortable navigating through it. Then, they will explain the different features in detail. They can tell you which features will be the most important to your business and cover those first. They will go on to explain the other features and how to best use them related to your business. They can also tell you if you are missing any important features or paying for features that won’t be as useful to you so that you can make the appropriate changes to your account.
2. Consolidation of Systems
This platform offers just about anything you can possibly require from business management software. Therefore, you won’t need to pay for any additional services. Your consultant will transition everything to your new platform and help you access it quickly and easily.
3. Financial Analysis
You need to have a strong understanding of your current financial situation and your future projections in order to make the best decisions for your small business. However, it can be difficult for someone without the proper training to analyze the numbers. Luckily, your business management solution can automate the reports for you.
Your consultant will show you how to generate the reports that are most relevant to you and how to properly read them. They can also provide you with insight regarding how often you should run the reports and what actions to take when you look at the numbers.
4. Improve Customer Communications
Creating your customer list is crucial to your company’s success. It generally costs significantly more to obtain new customers than it costs to retain your current customers. Therefore, you want to nurture your current customers. You can nurture your current customers by offering them exclusive email promotions and sending them a quick note on special occasions, such as their birthday and Christmas. To create your customer list, you should try to get customer information from every customer. This is relatively easy if your company generally relies on direct-to-customer online sales, as you can collect personal information at each purchase. You can integrate your payment page to automatically upload this information into your software’s CRM.
Your business may also generate leads for your sales team. It’s important to keep these leads organized to ensure the best sales results. All of your sales team should be able to access the same information in one place to avoid repetitive follow-up attempts from different team members. Team members will also be able to write down any notes, such as the customer’s needs or when to better contact them.
With the CRM under the same platform as sales and inventory, when your sales team does convert a lead into a customer, it will be a seamless transition.
5. Saves Time and Money
Ultimately, the main reason you want to get a consultant is to save your company time and money. When you optimize all of your processes under one platform, you won’t need to buy additional programs. You also won’t have to worry about inconvenient technical problems with incompatible systems. It also updates everything to the digital age so that everyone can access information together instead of collecting professional data themselves. Finally, the data is stored in the cloud, so there’s no way that it can be lost. You will be able to hold your employees more accountable. However, they won’t have an issue managing their tasks since the processes are efficient and convenient.
When to Hire a NetSuite Consulting Services
There are a lot of reasons to request ERM consulting services.
The first time to get assistance is when you first implement the software. All small businesses should upgrade their systems to digital systems, but an ERM is an expensive investment. When you’re finally able to make the purchase, you want to get the most out of it. You and your upper management can get professional training to minimize technical issues and confusion. These staff members can then go on to train entry-level staff on the processes they will need.
As your business grows, it can be difficult to keep your files organized. Once you reach a certain level of growth, it’s a good idea to have a consultant come in and help you clean up your recording processes and records to avoid further confusion as you continue to grow. Therefore, you’ll be able to focus on growing the business instead of worrying about working around the problems you know exist in your records.
Finally, there will come a time when you decide to sell your business. You need to know how much your business is worth in order to create a symbiotic exit strategy for you and the new owner.
Don’t wait any longer to get organized. Request NetSuite consulting services today by sending an email to netsuite@w2t.io!